Book Tickets to Zakopane Tours from Krakow

4.7(2K Ratings)

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Spa
4.7(272)

Chocholow Thermal Baths Entry Tickets

from
zł85
Mobile ticket
Flexible duration
  • Immerse yourself in Chocholów's nutrient-rich baths, which have about 3,000 square meters of water surface and 30 pools with skip-the-line access!
  • Prepare for a soothing experience in a jacuzzi and normobaric therapy in waters heated to 38° Celsius.
  • Sulfur water and brine-iodized thermal baths with proven health advantages will relax you in the healing zone and therapeutic area.
  • Heal and detoxify your body for 3 hours, for the evening, or with no time cap on the experience, depending on the ticket type you choose.
  • Elevate your experience with aromatic bathhouses, infrared saunas, Bio Juniper, and much more!
  • Immerse yourself in Chocholów's nutrient-rich baths, which have about 3,000 square meters of water surface and 30 pools with skip-the-line access!
  • Prepare for a soothing experience in a jacuzzi and normobaric therapy in waters heated to 38° Celsius.
  • Sulfur water and brine-iodized thermal baths with proven health advantages will relax you in the healing zone and therapeutic area.
  • Heal and detoxify your body for 3 hours, for the evening, or with no time cap on the experience, depending on the ticket type you choose.
  • Elevate your experience with aromatic bathhouses, infrared saunas, Bio Juniper, and much more!

Inclusions

  • Skip-the-line entry to thermal bath for 3hr (optional)
  • Skip-the-line entry to thermal bath for the evening (optional)
  • Skip-the-line entry to thermal bath with no time limit (optional)
  • All-day access ticket (optional)
  • Saunarium (optional)
  • Lockers

Exclusions

  • Hotel transfers
  • This experience has a one-time surcharge and a surcharge for staying after closing hours.
  • Facilities: Lockers, Cafe, Pram/ Stroller Friendly, Gym.
  • Bring along your swimwear and change of clothes.
  • These tickets can't be cancelled or rescheduled.
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Day Trips
4.4(462)

From Krakow: Chocholow Thermal Baths Tickets with Hotel Transfers

from zł340
zł275.40

19% off

Free cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Instant confirmation
Mobile ticket
6 hr. - 11 hr.
Transfers included
  • Revitalize & rejuvenate at Poland's largest bathhouse, Chocholow Thermal Baths and enjoy seamless hotel transfers.
  • Relax for 3 hours at the saunas and select from a classic dry sauna, a bio sauna with juniper, an infrared sauna & much more!
  • Head to the terrace to heal in thermal waters while admiring the panoramic view of the Tatra mountains or the ski hill of Wielka Krokiew.
  • Get your blood pumping with a variety of water sports/attractions like water basketball, volleyball on the sand & tube slides.
  • With a special kids zone let your children run wild and enjoy the medicinal benefits of sulfur & brine-iodized thermal baths.
  • Book a morning or evening ticket according to your convenience and bask in the warmth of the thermal bath waters for a relaxing experience.
  • Revitalize & rejuvenate at Poland's largest bathhouse, Chocholow Thermal Baths and enjoy seamless hotel transfers.
  • Relax for 3 hours at the saunas and select from a classic dry sauna, a bio sauna with juniper, an infrared sauna & much more!
  • Head to the terrace to heal in thermal waters while admiring the panoramic view of the Tatra mountains or the ski hill of Wielka Krokiew.
  • Get your blood pumping with a variety of water sports/attractions like water basketball, volleyball on the sand & tube slides.
  • With a special kids zone let your children run wild and enjoy the medicinal benefits of sulfur & brine-iodized thermal baths.
  • Book a morning or evening ticket according to your convenience and bask in the warmth of the thermal bath waters for a relaxing experience.

Inclusions

  • Entry ticket for 3 hrs at thermal bath
  • Hotel transfers
  • Zakopane tour
  • Professional English-speaking driver

Exclusions

  • Food or drinks
  • Tickets to spa and massage area
  • Entrance to saunas

Morning Tour

  • Pick up between 8:30am & 9am
  • 2-hr transport; arrive at the thermal baths at around 11am (depending on the traffic to Zakopane)
  • 3.5hrs at Chocholow Thermal Baths (3hr at the baths, 2x15-min for changing)
  • Return to Krakow at 3:30pm, transfer approx 2hr

Evening Tour

  • Pick up between 4pm & 4:30pm
  • 2-hr transport; arrival at the thermal baths at around 6:30pm (depending on the traffic to Zakopane)
  • 3.5hrs at Chocholow Thermal Baths ( 3hr at the baths, 2x15min for changing)
  • Return to Krakow at 10:30pm, transfer approx 2hr
  • It is recommended to bring along your towel, slippers & swimwear.
  • Please note that the 3-hour entry ticket allows additional time for changing at the start & end of the visit.
  • Facilities: Lockers, Cafe, Pram/ Stroller Friendly, Gym.
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Tickets
4.8(379)

From Zakopane: Chochołow Thermal Baths Tickets with Round-Trip Hotel Transfers

from
zł265
Free cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Instant confirmation
Mobile ticket
4 hr.
Transfers included
  • Visit one of Poland’s largest thermal baths, the Chochołow Thermal Baths, for an invigorating and micronutrient-rich spa and sauna experience.
  • Enjoy round-trip hotel transfers from Zakopane and the company of a bilingual guide who’ll provide a brief insight into the charming chalet town.
  • Looking for premium relaxation overlooking the Tatra mountains? Savor these views as you take a dip in the jacuzzi or any of the 30 diverse pool troughs.
  • Want to sweat it out another way? Zoom down a tube slide at the massive Chochołow complex, or try out unique pressure chambers and salt therapies.
  • Visit one of Poland’s largest thermal baths, the Chochołow Thermal Baths, for an invigorating and micronutrient-rich spa and sauna experience.
  • Enjoy round-trip hotel transfers from Zakopane and the company of a bilingual guide who’ll provide a brief insight into the charming chalet town.
  • Looking for premium relaxation overlooking the Tatra mountains? Savor these views as you take a dip in the jacuzzi or any of the 30 diverse pool troughs.
  • Want to sweat it out another way? Zoom down a tube slide at the massive Chochołow complex, or try out unique pressure chambers and salt therapies.

Inclusions

  • Entry to Chochołow Thermal Baths
  • English and Polish-speaking guide
  • Round-trip hotel transfers from Zakopane
  • Ticket valid for 3 hours
  • Tip: Try out the Bio Juniper sauna for a unique dry sauna meant to benefit your digestive system or the Infrared sauna for regenerative cleansing.
  • Facilities: Changing Rooms, Lockers.
  • Guests with serious physical or mental disabilities, muscle spasms, fainting, epilepsy attacks, cardiovascular diseases, mobility issues, visual impairment, or under 13 years of age must remain under the constant and direct supervision of an adult guardian.
  • The experience is restricted for guests with infectious diseases, skin rashes, inflammatory lesions, or open wounds.
  • Note that the following are not allowed inside the venue: Pets (including service animals), strollers, drones & professional videography.
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Day Trips
4.6(391)

From Krakow: Zakopane & Tatra Mountains Guided Tour with Cable Car Ride & Cheese Tastings

from
zł260
Free cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Instant confirmation
Mobile ticket
9 hr. - 10 hr.
Guided tour
  • Get a taste of Zakopane’s unique culture at the foothills of the majestic Tatra Mountains on this guided tour from Krakow.
  • Benefit from round-trip transfers from Krakow on comfortable coaches and the guidance of an expert tour guide.
  • You will visit Chochołów where you will get to meet a local folklore sculptor and admire traditional Polish artworks.
  • Ride the funicular to Mount Gubałówka for an undisputed sightseeing experience. Bask in the breathtaking panoramas of limestone and granite peaks.
  • Relish a delicious lunch and admire the local cuisine, don't miss the chance to taste the traditional smoked cheese dish called oscypek.
  • Visit the famous Ski Jump Hill, Regional Bazaar, and the main street of Zakopane with a ticket upgrade.
  • Get a taste of Zakopane’s unique culture at the foothills of the majestic Tatra Mountains on this guided tour from Krakow.
  • Benefit from round-trip transfers from Krakow on comfortable coaches and the guidance of an expert tour guide.
  • You will visit Chochołów where you will get to meet a local folklore sculptor and admire traditional Polish artworks.
  • Ride the funicular to Mount Gubałówka for an undisputed sightseeing experience. Bask in the breathtaking panoramas of limestone and granite peaks.
  • Relish a delicious lunch and admire the local cuisine, don't miss the chance to taste the traditional smoked cheese dish called oscypek.
  • Visit the famous Ski Jump Hill, Regional Bazaar, and the main street of Zakopane with a ticket upgrade.

Inclusions

  • English-speaking tour guide
  • Round-trip hotel transfers
  • Two-way funicular ride ticket to Mount Gubałówka
  • Cheese tastings
  • Ski Jumping Hill visit (optional)
  • Transport during the tour
  • Hotel pickup
  • Visit Chochołów village – original Highlanders’ houses (UNESCO-listed)
  • Chance to try a traditional mountain cheese oscypek
  • Visit Ski Jump Hill, Regional Bazaar, and the main street of Zakopane (optional)
  • Ride a cable car up and down the top of Gubałówka hill
  • Viewpoint of the mountains (depends on the weather)
  • Free time in Zakopane
  • Drop-off at a preferred place
  • It is recommended to wear comfortable shoes as a fair amount of walking is involved on uneven ground and on stairs.
  • The temperatures in Krakow can rapidly drop so please wear warm, waterproof clothing (sweaters/jackets/umbrellas) and sun-protective items (hats/sunglasses/sunblock).
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Spa
4.4(48)

Chocholow Thermal Baths Saunarium Entry Tickets

from
zł109
Mobile ticket
Flexible duration
  • Get admission to the largest sauna zone in Podhale with access to all the sauna facilities available here for a relaxing day.
  • The dry heat in the sauna rooms will help you relax all your senses.
  • Calm your mind and cleanse your body of all the toxins with the benefits of the steamy and moist bath in the steam bathhouses.
  • If you have more time on your hands, be sure to cool off in the external and internal cold water trough, jacuzzi pool, or barrel with sulfide water.
  • The added health benefits of the salt chamber and the salt caves are what complete your day at the Chocholow Thermal Baths’ Saunarium.
  • Upgrade your ticket to full-day access to enjoy the benefits of the Saunarium at your leisure.
  • Get admission to the largest sauna zone in Podhale with access to all the sauna facilities available here for a relaxing day.
  • The dry heat in the sauna rooms will help you relax all your senses.
  • Calm your mind and cleanse your body of all the toxins with the benefits of the steamy and moist bath in the steam bathhouses.
  • If you have more time on your hands, be sure to cool off in the external and internal cold water trough, jacuzzi pool, or barrel with sulfide water.
  • The added health benefits of the salt chamber and the salt caves are what complete your day at the Chocholow Thermal Baths’ Saunarium.
  • Upgrade your ticket to full-day access to enjoy the benefits of the Saunarium at your leisure.

Inclusions

  • 3-hour or full-day access to the Saunarium (as per ticket option)
  • Access to all the sauna rooms
  • Access to the bathhouses
  • Access to resting areas like the salt chamber and salt cave
  • Entry into the Sauna Bar
  • Access to the observation deck

Exclusions

  • Skip-the-line access
  • Sauna bar menu expenses
  • Hotel transfers
  • The Highlander’s Cottage, one of the saunas, is active only during occasional events, e.g. Ladies' Sauna Bathing.
  • The saunarium is 18+ only (non-textile zone).
  • This experience has a one-time surcharge and a surcharge for staying after closing hours.
  • These tickets can't be cancelled or rescheduled.
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Day Trips
4.3(454)

From Krakow: Guided Day Trip to Zakopane

from
zł400
Free cancellation

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Instant confirmation
Mobile ticket
11 hr.
Transfers included
  • A full-day tour from Krakow to Zakopane promises great sightseeing opportunities, ending your day on an ever-relaxing note.
  • Board a comfortable, air-conditioned vehicle from your hotel with your friendly expert guide-cum-driver.
  • At Koscielisko, you'll taste some regional vodka, paired with Highlander cheese to get your tour on the right track.
  • Enjoy an exciting funicular ride to Gubałówka- on the way up, look out and capture pictures of the sweeping Polish and Slovak panoramas.
  • At Zakopane, you'll have some downtime to explore the quaint city on your own. Walk along one of the city's most popular streets, Krupówki.
  • Finally, end your tour on a pampering note at the hot thermal baths. Surrounded by swimming pools, water slides, and Jacuzzis, all your needs are truly taken care of!
  • A full-day tour from Krakow to Zakopane promises great sightseeing opportunities, ending your day on an ever-relaxing note.
  • Board a comfortable, air-conditioned vehicle from your hotel with your friendly expert guide-cum-driver.
  • At Koscielisko, you'll taste some regional vodka, paired with Highlander cheese to get your tour on the right track.
  • Enjoy an exciting funicular ride to Gubałówka- on the way up, look out and capture pictures of the sweeping Polish and Slovak panoramas.
  • At Zakopane, you'll have some downtime to explore the quaint city on your own. Walk along one of the city's most popular streets, Krupówki.
  • Finally, end your tour on a pampering note at the hot thermal baths. Surrounded by swimming pools, water slides, and Jacuzzis, all your needs are truly taken care of!

Inclusions

  • Expert English-speaking driver & guide
  • Round-trip hotel transfers from Krakow
  • Free time at Krupowki
  • Gubałówka Funicular ride
  • Sheep cheese tasting with cranberry jam
  • Regional alcohol tasting
  • Entry ticket to the Chocholow Thermal Pool

Exclusions

  • Towels

Zakopane

  • Start from Krakow to Zakopane
  • Duration: 2.5 hr

Koscielisko

  • Try typical Highlander cheese and taste regional vodka.
  • Duration: 30 min

Gubałówka

  • With round-trip tickets for funicular rides.
  • Duration: 1 hr

Krupowki Street

  • Spare time for sightseeing.
  • Duration: 2 hr

Chocholow Thermal Baths

  • Relax in Hot Bath Pools
  • Duration: 3 hr

Back to Krakow

  • Transfer from Zakopane to Krakow
  • Duration: 2.5 hr
  • Tip: Pack a pair of binoculars to not miss out on any details during your funicular ride up Gubałówka Mountain.
  • Free parking, WiFi & cloakroom services are available.
  • Food & drinks are available to purchase.
  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Zakopane | Wellness Escapes, Highlander Culture, & Winter Adventures

Known as the ‘Winter Capital of Poland’, Zakopane offers a wide range of adrenaline-inducing and relaxing recreational experiences. You can enjoy leisurely walks or hike up challenging but well-marked trails during summer, or try skiing or snowboarding during the winter. After a day of outdoor activities, you can relax in its hot thermal bath pools or walk along its streets to explore its heritage. Read on to know more about the city, its other attractions, and how to book Zakopane tours.

Why Visit Zakopane?

Why Visit Zakopane?
  • Rich Cultural Heritage: At Zakopane, you can immerse yourself in traditional folk performances, try local Highlander cuisine, and learn about the region's heritage at museums and cultural events.
  • Winter Wonderland: In the winter, Zakopane turns into a winter wonderland with snow-covered landscapes, making it a perfect destination for skiing, snowboarding, and other winter sports activities. You can also try mountain biking, rock climbing, paragliding, and other adrenaline-inducing activities. 
  • Hiking Trails: Zakopane is a haven for hikers and trekkers, with an extensive network of well-marked trails catering to all levels of fitness. Look out for the gorgeous scenic views of the surrounding Tatra mountains as you trek up your trail. 
  • Scenic Views: Zakopane is located in the stunning Tatra Mountains, offering breathtaking views of majestic peaks, lush valleys, and crystal-clear lakes. The natural beauty of the region is a paradise for nature lovers and outdoor enthusiasts.
  • Delicious Cuisine: The vibrant Krupowki Street is the heart of Zakopane, lined with restaurants, cafes, shops, and stalls selling traditional Polish dishes, highlander crafts, and souvenirs.

All Your Zakopane Tour Options

Zakopane Tour with Bukovina Hot Bath Pools Tickets & Hotel Transfers from Krakow

If You are Relaxation Enthusiasts

Go For: Zakopane Tickets Including Hotel Transfers

Duration: 11 hours

Includes: Hotel Pickup & Transfers

Guide: English-speaking professional guide

  • With this ticket, you can enjoy regional vodka with Highlander cheese at Koscielisko and an exciting funicular ride to Gubalowka for its sweeping views of the Slovak panoramas.
  • This ticket lets you enjoy swimming pools, jacuzzis, and water slides at the hot thermal baths. 

Recommended Tours:

Day Trip to Morskie Oko in Zakopane &  Slovakia Treetop from Krakow

If You Are an Adventure-Seeker

Go For: Zakopane Day Trip Tickets

Duration: 13 hours 

Includes: Hotel Pickup

  • Enjoy sweeping views of Slovakia’s Tatra region and take a cable car up or walk along the wooden trail of its Zdiar region with this ticket. 
  • This ticket allows you to hike up the gorgeous glacier lake of Morskie Oko. Explore the flora and fauna and make the most of your hiking experience.

Recommended Tours:

Flexible Cancellation Policy: You can cancel these tickets up to 24 hours before the experience begins and get a full refund on your purchase. 

Zakopane Highlights

Chocholow thermal baths
Gubalowka in Zakopane

Gubalowka

If you enjoy skiing and snowboarding, Gubalowka is a must-visit destination. In the summer, the area is ideal for hiking and trekking, with well-marked trails that lead through the scenic landscapes of the Tatra Mountains. The funicular ride up the hill is a picturesque journey in itself. 

Krupowki in Zakopane

Krupowki

Krupowki is one of the most famous and bustling streets in the charming mountains of Zakopane, a curious mix of Highlander culture and modern amenities, attracting tourists and locals alike. Look out for the distinctive wooden architectural details and regional cheeses sold along its streets.

Bukovina Thermal Baths

Bukovina Thermal Baths

Bukovina thermal baths is a popular spa complex located amidst the Tatra mountains, offering a series of indoor and outdoor pools, saunas, steam rooms, and spa treatments. They are maintained at different temperatures to make sure that this experience is available throughout the seasons. 

Museum Oscypka in Zakopane

Museum Oscypka

The Museum Oscypka, as its name suggests, is dedicated to preserving and showcasing the process of making Highlander cheese. Oscypka is a distinctive smoked sheep’s milk cheese. You can enjoy the live demonstration of their intricate cheese-making process and also sample this unique cheese. 

Upside Down House in Zakopane

Upside Down House

The Upside Down House in Zakopane is designed to appear as if it's flipped upside down, offering you a surreal experience. The exterior of the house, including the roof, windows, and doors, is constructed to look as if it is hanging from the sky, while the interior is carefully furnished to complete the illusion.

Morskie Oko in Zakopane

Morskie Oko

Morskie Oko, which means ‘Eye of the Sea’ is a beautiful glacial lake in the Tatra mountains. Make sure to follow the hiking trail that begins from the village of Palenica Bialczanska. You can enjoy Highlander cuisine at the chalets along the trail. You can also ride the wooden rowboats, called ‘Gondolas’ across the lake. 

Koscielisko in Zakopane

Koscielisko

At Koscielisko, you can enjoy Polish vodka with their signature Highlander Cheese. Their process of making vodka involves time-honored techniques and locally sourced ingredients, giving it a unique flavor that sets it apart. Highlander cheese, also known as Oscypek, is made predominantly from the milk of mountain sheep.

Zdiar Village in Slovakia

Zdiar Village

Zdiar, located in northern Slovakia, is renowned for its traditional wooden architecture. It is near the entrance of the Belianska Cave and is surrounded by numerous hiking trails, making it a paradise for nature enthusiasts. Zdiar’s Folk Architecture Museum provides visitors an insight into the way of life and building techniques of the local Highlanders. 

Wielka Krokiew in Zakopane

Wielka Krokiew

Wielka Krokiew is a renowned skiing hill in Zakopane, renowned for its rich history of hosting ski jumping competitions.  The hill has a unique architectural build, with a large, steep-in-run tower and a slender landing slope. It is an important landmark in the global ski circuit and shows the town’s strong connection to winter sports. 

Plan Your Visit to Zakopane

Best Time to Visit
Visitor Tips
Eat
Stay
When to Visit Zakopane?

Each season in Zakopane offers its unique charm and activities. Depending on the kind of recreational activities you want to enjoy, you can choose when to visit the city. 

  • Summer (June to August): Hiking, rock climbing, mountain biking, nature walks, sightseeing, outdoor festivals
  • Autumn (September to November): Hiking and walks along nature trails, rock climbing, paragliding, mountain biking
  • Winter (December to February): Skiing, snowboarding, paragliding, funicular cable rides
Tips to Note When Visiting Zakopane
  • Dress accordingly: Zakopane's weather can be unpredictable, especially in the mountains. Bring layers of clothing, including warm jackets, hats, and gloves in the colder months, and comfortable clothing for outdoor activities in the summer.
  • Choose comfortable footwear: Since Zakopane is a popular destination for hiking and outdoor activities, comfortable and sturdy footwear is essential. Whether you're exploring the town or hiking in the mountains, comfortable shoes will make your experience much more enjoyable.
  • Be mindful of the altitude: Some parts of Zakopane are located at higher altitudes, which can cause breathing problems for some people. If you're not accustomed to higher elevations, take it easy and allow yourself time to acclimatize.
  • Respect Nature: When visiting Zakopane, make sure to respect its environment and wildlife. Follow designated trails, avoid littering, and refrain from feeding or approaching wild animals.
  • Embrace the local culture: Take the time to learn about the local customs, traditions, and folklore. Attend traditional performances, try Highlander cuisine, and appreciate the unique culture of the region.
Where to Eat Near Zakopane?
  • Drukarnia Smaku Cristina: They serve a wide variety of Polish, European, and American dishes, with a specially curated selection of vegetarian plates. Try their crayfish soup, beef tartare, duck lever, ribeye steak with bearnaise sauce, goat cheese salad, and more. 
  • U Wnuka: The oldest restaurant in Zakopane, U Wnuka, specializes in Central European and Polish cuisine. It is quite close to the center of Zakopane on Krupowki Street. 
  • Bakowo Zohylina Wyznio: This restaurant is known for its traditional setting, live music, and Polish dishes, prepared with time-honored techniques. You can also find vegetarian options. 
  • Casa Mia: If you want to taste European and Polish dishes that taste as good as they look, head to Casa Mia. You can also find vegan, vegetarian-friendly, and gluten-free options in this establishment. 
  • Karczma Sabala: Enjoy the live music and try their traditional Highlander cheese for starters and the Sabala cutlet for your mains. 

Frequently Asked Questions About Zakopane

How much is a ticket to tour Zakopane?

Zakopane tour tickets including Bukovika thermal pools, hotel transfers from Krakow, and a host of cultural experiences cost around PLN 356.11, with a 10% discount, if you book them online. A day trip to Morskie Oko Lake costs around PLN 788. You can either hike or ride a cable car to the top. 

How do I book tickets to Zakopane?

The best way to book Zakopane tour tickets is to get them online. You can book tickets online comfortably with just a click. You can also take advantage of the discounts. If you purchase Zakopane Bukovina thermal pool tickets online, you can save almost 10%, as compared to the normal prices. 

Why should I book Zakopane tickets online?

Booking Zakopane tour tickets online saves time and money. Online ticket bookings ensure that your spot is reserved upon payment confirmation. No matter the crowd on the day of your visit, you will be able to enjoy the attraction. 

What do Zakopane tickets include?

Zakopane tour tickets, including round-trip hotel transfers from Krakow, a 2.5-hour stay at the Bukovina thermal pools, Highlander cheese and regional vodka tasting, visit to Krupowki Street, and Gubalowka funicular rides, cost around PLN 356.11. A day trip to Morskie Oko Lake and the Slovakia treetop, including hotel transfers from Krakow, an English-speaking driver, and a cable car to Treetop, costs around PLN 788. 

Are discounts available on Zakopane tickets?

Yes, if you book tickets to the Bukovina thermal pools online, you can save up to 10%. These tickets, include regional cheese and vodka tasting, hot thermal baths, Gubalowka funicular cable rides, and visits to Krupowki Street, and cost around PLN 356.11. 

What is the cancellation policy for Zakopane tickets?

If you have booked tickets to the Bukovina thermal pools or to the Morskie Oko Lake online, you can cancel these tickets up to 24 hours before the experience begins and get a full refund on your purchase.